From time to time you may have been faced with applications where the solutions offered don’t leave you fully comfortable to commit to a purchase.  The solution may seem viable, but you just need that extra something before you can pull the trigger.  While testimonials might do the trick, I suggest a trial or demo as a way to resolve your dilemma.  Fortunately, some manufacturers offer trial units or demos that will allow you to try the specific item offered as a solution, or an alternate item that is similar enough to enable you to determine if the actual product is suitable.

People often contact us with unique applications where they believe an external vibrator might be applicable.  Offering to send an air or electric powered vibrator on trial is often the best course of action if it is indeed an unusual application or the idea of trying it first is desirable.  In your case, you would be responsible for the freight, and if it works, we would simply follow with an invoice.  In those cases where it doesn’t meet with your satisfaction, the trial vibrator can be returned freight prepaid.  You might be subject to a small restocking fee or a fee to refurbish the unit if it is damaged.

In the equipment arena, this concept can be very effective in determining if the offering is suitable for a specific application.  An alternative is sending samples to the manufacturer for testing.  While this can also be effective, there are still applications where testing material in your plant’s environment would be more conclusive.  We routinely offer vibrating tables or packers on a trial/rental basis for this purpose.  There is a weekly rate in addition to all freight charges.  The good news is that the weekly rate is typically waived if the trial leads to the purchase of the equipment.

We therefore recommend trials or demos when you need help to get that warm, fuzzy feeling before you commit to a purchase.  The cost is relatively minimal compared to the return and most likely warranted for the peace of mind that comes with purchasing a solution that has already been tested at your facility.  Use trials whenever feasible to help lead you to more “no brainer” decisions.

For more information, contact us! We are standing by to help you find solutions that keep you moving.

Jack Steinbuch

Jack Steinbuch has been with The Cleveland Vibrator Company for over 36 years accumulatively. He has previous experience in the manufacturing industry as a Senior Application Engineer and has worn many hats on our team in sales and managerial capacities. Now, he’s in the position of General Sales Manager. With a BSCE from The University of Toledo, he is an expert in the realm of sizing vibratory screeners and feeders, and sizing vibratory drives for tables and other vibratory equipment. Understanding that customer service is crucial, Jack believes it is important to provide the proper product for every application, even if it happens to not be supplied by The Cleveland Vibrator Company.

In his off-hours, you can find Jack spending time with his family and playing with his grandchildren. He loves sports; both watching and playing, and is an avid golfer and a league bowler during the winter. He will be retiring at the end of September 2021 and hopes to spend his winters vacationing in Florida.